MasterCard Debit Cards

With a First New Mexico Bank debit card you can make purchases with one card that combines the ease of a credit card with a direct link to your money in your checking account – just like a check, without paper work!  You can also use your debit card for cash withdrawals, transfer of funds or balance inquiries.

Your MasterCard debit card is not a credit card.  All purchase amounts are deducted directly from your First New Mexico Bank account and will appear on your monthly bank statements.

ATM Cards

With a First New Mexico Bank ATM card you can withdraw money from an ATM machine, transfer funds, or complete a balance inquiry.

Travel Plans?

If you are traveling and plan to use your debit card, please contact us in advance of your trip so we can make note of your travel plans.  While we cannot guarantee that all transactions will be approved during your travels, (there are times when this is out of our control), we will do what we can to help make your travels as smooth as possible.  When you contact us, we will ask where you are traveling, dates you will be traveling, and how we can get a hold of you during your travels; a cell phone or email address, is very helpful.

With just a little advanced planning, we can make your travels as worry free as possible!

Debit Card and Items with Temporary Authorization

The Bank may not have control of the authorization, processing or posting of electronic transactions for payments and purchases processed by merchants. Debit Card and other electronic transactions may be authorized when there are funds in the account but later settle on a date when funds are no longer available; this may create an overdrawn account balance and closing overdraft fees. A transaction in pending status may reduce the balance available and result in items paying into overdraft or being returned for a fee. You are responsible for tracking the balance in your account regardless of the system posting. You should notify us immediately if you believe a posting error has occurred and the Bank will process your claim as a disputed transaction as allowed by regulation. Filing a dispute does not guarantee a refund of fees or reversal of transactions(s).

Card Controls

Did you misplace your card? Traveling? Lost Wallet? Now you can take action and temporarily block your own cards with card controls built in to our online banking and mobile apps, unblocking it once the situation has been resolved. You can also limit transactions to in person transactions only, or set a limit for purchases.

If your ATM or Debit card is lost or stolen call immediately at 1-800-383-8000.

Helpful Tips

• Never share your PIN with anyone.
• Never give your account number by phone or email.
• We will never ask for your account information by email.
• When in doubt, contact us to verify any requests.